2014 March

Best of Both Worlds…Right Down the Street

Hiring the right printer for your project can be difficult. Some people like the convenience and ease of an online printer, whereas others prefer the customer service they receive from a local printer. When making this decision, take customer service preferences, and your project requirements into consideration to determine which printer is suitable for you.

 

Local Printers

One of the greatest aspects of local printers is just that: they are local. Their main focus is customer service and quality. If you have a question regarding a print job, need samples of previous print jobs, or paper samples, or need something delivered in the area quickly, a local printer is the best choice for you. Local printers have almost unlimited options when it comes to the type of print job, such as offset, digital, or commercial, and the paper stock.

Online Printers

Online printers are known for their quick and easy ordering process. You can place an order by simply filling out a quick form and submitting for a quote or order, and then uploading your artwork. Most of the time, they will even have templates on their website for you to design in, if you don’t already have work prepared. They also have quick turnaround times for larger jobs because they eliminate the middle man/pre-press department by ordering online. You will often have a less expensive up front cost but, depending on your project, this cost could increase with shipping. Online printers typically specialize in specific areas, too, so their paper stocks, sizes, and types of projects are often limited.

While both kinds of printers have their benefits and their drawbacks, they can both be great options. It depends on what your project really needs and how you expect the process to go. Local printers will provide you with a higher level of customer service, but may have a longer lead time. Meanwhile, online printers have a more convenient service, but might be lacking in customer interaction. What kind of printer would you prefer for your next project?

We Make it Easy!

At CyberCopy, we offer the best of both worlds.  We have the staff, equipment, and experience to handle your short-run, quick turn digital projects AND we have the partnerships with larger offset printers to pass on wholesale pricing directly to you.  So the next time you have a print project…hit us up!   Whether it is a quick 25 flyers for an event tonight or 20,000 postcards to keep in your supply closet, you’ll find that we’ll not only offer you the best quality printing, but we’ll do it for the best price as well!

 

Going Above and Beyond…Again!

We know how important and necessary it is to our business to earn a new client.  It’s how we keep our doors open, it’s how we increased our annual revenue when everyone is saying “print is dead”.  Don’t get us wrong… we love seeing the same customers come back time after time for their printing needs.  Whether it be the nice lady who lives two blocks down the street who comes in to make photocopies every day of her mail or the monthly newsletters we produce like clockwork for our friendly neighborhood utility company, we need these consistent projects.  But there is something to be said for earning a new customer.  Sometimes they find us, sometimes they are a referral, sometimes we dig them up ourselves.  No matter what, we try and take care of them the same way we take care of all of our customers…emphasis on service.  So that’s why when a non-profit organization downtown was referred to us by another, we jumped at the chance to show how we can provide quality work on a tight deadline.  Posters, flyers, handouts, rack cards.  Just about anything you can think of that can be printed was needed for this organization’s annual conference held at a local hotel.  Oh…and let’s not forget they needed it the next day at 6 am just in time for the 7 am welcome breakfast.  So we did what we always do…got it done.  We stayed late, we ordered pizza, we had three color machines printing all sorts of things, we had both wide-format machines printing the posters.  In all, the whole crew stayed well past closing time to make sure this client was beyond happy with our services.  The trouble was all these pieces don’t deliver themselves and to get a courier to pick up at 5:15am was not realistic.  A 30-minute drive from my house to the shop, loading up the project for 5:30 to make it downtown for 5:50 with ten minutes to spare (enough time to say thank you and maybe grab one of the free muffins the catering team was offering).  Yep…that’s all it takes.  Every machine running, the whole team working together, and a drive from Little Sebago at 5am to make sure it all got hand-delivered on time.  Look on the bright side…at least most of the traffic lights were blinking yellow at that hour so I made good time!